PRIVACY POLICY

Privacy Policy – Kapunda Diesel Repair

Kapunda Diesel Repair is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:

  • Names

  • Addresses

  • Email addresses

  • Phone and facsimile numbers

We obtain this Personal Information in various ways, including:

  • Interviews

  • Correspondence

  • Telephone and facsimile

  • Email

  • Via our website (www.kapundadieselrepair.com.au)

  • From media and publications

  • From other publicly available sources

  • From cookies

  • From third parties

We do not guarantee the privacy practices or policies of third-party websites linked from our website.

We collect your Personal Information for the primary purpose of providing our services to you, supplying information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting it and how we plan to use it.

Sensitive Information

Sensitive Information is defined in the Privacy Act to include information or opinions about an individual’s:

  • Racial or ethnic origin

  • Political opinions

  • Membership of a political association

  • Religious or philosophical beliefs

  • Membership of a trade union or other professional body

  • Criminal record

  • Health information

Sensitive Information will be used by us only:

  • For the primary purpose for which it was obtained

  • For a secondary purpose directly related to the primary purpose

  • With your consent

  • Where required or authorised by law

Third Parties

Where reasonable and practicable, we will collect your Personal Information directly from you. However, in some circumstances, third parties may provide us with information. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances, including:

  • To third parties where you have given consent

  • Where required or authorised by law

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is stored in client files, which we will keep for a minimum of seven years.

Access to Your Personal Information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important that your Personal Information is accurate, complete, and up to date. We will take reasonable steps to ensure its accuracy. If you find that any information we hold is incorrect or outdated, please notify us as soon as possible so we can update our records.

Cookies

Our website may use cookies to personalise your online experience. You can choose to accept or decline cookies through your web browser settings.

Policy Updates

This Privacy Policy may change from time to time and is available on our website.